Last updated: June 2018

All rights reserved.

 

Braveart is committed to protecting your privacy. This privacy policy tells you about our online collection and use of data. By using this site, you understand and agree to the terms of this policy. This site is owned by Braveart and may be accessed in Namibia and abroad. For data protection purposes, Braveart is the controller and, unless otherwise noted, is also the processor of data. Information collected may be retained, and may be stored, processed, accessed, and used in jurisdictions whose privacy laws may be different and less protective than those of your home jurisdiction.

 

Collection of Your Personal Information

Braveart collects certain kinds of information, including, if applicable, the website that referred you to us, your IP address, browser type and language, access times, navigational information, including information about the pages you view, the links you click, and other actions taken in connection with the site.

We may combine your visit and navigational information with personal information that you provide. You may always choose not to provide personal information, but if you so choose, certain products and services may not be available to you. Personal information (e.g., your username and password, your name, your mailing address, email address, and phone number) is collected when you register. Additional personal information (e.g., your credit card number and billing address) is collected to process transactions or to provide you with products and services.

Limited demographic information, such as where you reside or the industry you work in, is sometimes collected and may be linked to your personal information.

We use the term “devices” to refer collectively to computers and mobile devices, as well as the internet browsers and other applications on your devices that interact with the internet. Braveart engages in cross device data collection which refers to the process of collecting data from devices that have been determined through statistical analysis to be linked or related. Our partners whom we employ to provide this service can use cross device data to provide interest based advertising services to our customers and to deliver tailored ads to users across multiple devices.

 

Use of Your Personal Information

Braveart collects and uses your personal information or can collect and use your personal information to operate and improve our site, to process your transactions, to provide customer service, to perform research and analysis aimed at improving our products, services and technologies, and to display content that is customized to your interests and preferences.

We also use or can use your personal information to communicate with you. We may send transaction-related communications such as welcome letters, billing reminders, and purchase confirmations. We may also send you surveys or marketing emails to inform you of new products or services or other information that may be of interest.

Personal information collected by Braveart may be stored and processed in Namibia or any other country in which Braveart or its affiliates, subsidiaries, contractors or agents maintain facilities. By using our sites or services, you consent to any transfer of information outside of your country.

 

Sharing of Your Personal Information

Except as disclosed in this privacy policy, Braveart does not share your personal information with any outside parties.

We may share your personal information within our corporate group, including with our subsidiaries and divisions, all of whom may use your information for the purposes disclosed herein.

We may share your personal information with service providers who perform services on our behalf. For example, we may hire other companies to handle the processing of payments, to provide data storage, to host websites, to fulfill orders and shipments, to assist in direct marketing, to conduct audits, etc. Those companies will be permitted to obtain only the personal information they need to provide the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose. Braveart maintains contracts with these third parties requiring their treatment (access, use and disclosure) of personal data to be consistent with our privacy obligations.

Information about our customers, including personal information, may be disclosed as part of any merger, acquisition, or sale of the company and/or its assets, as well as in the unlikely event of insolvency, bankruptcy, or receivership, in which personal information would be transferred as one of the business assets of Braveart. We will notify you of such an occurrence as described in the “Changes to This Privacy Policy” section below.

We reserve the right to disclose your personal information if required to do so by law (including to meet national security or law enforcement requirements), or in the good-faith belief that such action is reasonably necessary to comply with legal process, respond to claims, or protect the rights, property or safety of our company, employees, customers, or the public.

 

Social Media

In the instances where you share personal information with third parties on social media networks, you are agreeing to the data being shared and that the shared data is subject to the privacy policies of the third parties. We do not control and do not assume any responsibility for the use of personal information by such third parties. For more information about the third party’s purpose and scope of their use of personal information in connection with sharing features, please visit the privacy policies of such third parties.

 

Accessing Your Personal Information

If you would like to review or revise information that you previously provided to us, you may access your information in the “My Account” section of the website. The account executive can also assist you in making any changes, as well as in exercising your right to have your personal information deleted. If you need additional assistance, please contact us at info@braveart.com.na.  You can expect a response from us within 45 days. Please be advised that you cannot change your username without re-registering.

 

Use of Cookies and Other Technologies

Braveart uses “cookies” and other technologies like pixel tags to enable you to sign in to our services and to help personalize and improve your online experience. A cookie is a small text file that is placed on your hard drive or device. Cookies contain information, including personal information that can later be read by a web server in the domain that issued the cookie to you. The information that cookies collect includes the date and time of your visit, your registration information, and your navigational and purchase history. Pixel tags, also called web beacons, are clear image (i.e., non-visible) files that may be placed on a website, in an email or newsletter, and request information from your device such as your browser type and may assist us in determining how many users have visited certain pages or opened messages or newsletters.

Cookies offer you many conveniences, including but not limited to the following:

  • They allow us to identify registered users when they return to the site so that they can retrieve previous image search results, access shopping carts and view their previous invoices.
  • Cookies can save you time by eliminating the need to repeatedly enter the same information.
  • Cookies can allow us to deliver personalized content to you, including search results and interest-based targeted advertising.
  • Cookies can help to protect your security by checking your login details and may help prevent fraud.
  • Cookies can remember your preferences when using the site.

We strive to make this site user-friendly and relevant. Our goal is to deliver more personalized products and services to you.

For this purpose, Braveart also works with various third-party partners, who use cookies on our site to:

  • Measure and analyze aggregate usage and volume statistical information from our users on our site. Information gathered may include, but is not limited to the following: activity of the user browser when the user is visiting the site, the site path of users, general information regarding the visitor’s internet service provider and host, and the time users come to the site.
  • Remember our users’ previous search of products and services, and dynamically display more relevant content to them.
  • Record users’ behavior on our site, such as pages visited, emails clicked, forms completed and products and services purchased to create customized advertisements and communications that better meet your needs.
  • Evaluate user traffic and behavior on the site to compile activity reports for our internal use only.
  • Conduct research and diagnostics to improve our products and services.
  • Identify users arriving at the site via a referral from an affiliate website or sponsored link.

 

Third Party Advertising

Third party service providers may display advertisements (banners or links) about Braveart across the internet. These advertising service-providers may collect information about your visits to our website and your interactions with our products and services as well as your visits to other websites. For example, in the course of serving certain advertisements, an advertiser may place or recognize a unique cookie on your browser in order to collect certain information about your use of the Braveart site. As another example, an advertiser or ad server may also be able to collect your device’s unique identifier while serving an ad. In many cases, this information could be used to show you ads on other websites based on your interests.

Demographic and preference information can be used to allow advertising on the Braveart site to be targeted to the users for whom they are most pertinent. This means users see advertising that is most likely to interest them, and advertisers send their messages to people who are most likely to be receptive, improving both the viewer’s experience and the effectiveness of the ads. These parties disclose information to third parties only in aggregate or de-identified form.

 

Choice and Personal Information Preferences

Braveart respects your right to make choices about the use and disclosure of your personal information.  If at any time you decide that you do not want to receive marketing emails from us or change the settings in relation to your personal email preferences, you can take the following actions as set out below.

 

Newsletters (marketing emails): If you do not wish to receive newsletters, you will have the option of opting out and/or unsubscribing from our emails and mailing lists by adjusting your “Personal Information Preferences” as follows: (1) checking or unchecking the appropriate box on your online registration form or the “My Account” page of the website; (2) contacting the account executive; or (3) sending an email to accounts@braveart.com.na . If you would like to change the way that choose not to receive marketing emails, please be advised that you may continue to receive transactional or account emails (e.g., purchase confirmations and account balance statements).

Cookies: You can accept or decline cookies. Most browsers automatically accept cookies, but you can modify your browser setting to decline cookies. Please be aware that the site is optimally designed to operate with cookies enabled in your internet browser. If you choose to decline cookies, you may not be able to sign in or use other interactive features of our sites and services that depend on cookies. This may negatively impact your experience of the site. If you would like to opt-out from the use of pixel gifs in our emails, please email us at info@braveart.com.na .

 

Third Party Advertising: You can prevent companies from showing you targeted ads by submitting opt-outs. Opting-out will only prevent targeted ads so you may continue to see generic (non-targeted ads) from these companies after you opt-out.

 

Mobile Device: Use your mobile device settings to stop or limit interest-based advertising on that device.

 

Security of Your Personal Information

The security of your personal information is important to us. We follow generally accepted industry standards to help protect your personal information. For instance, when you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using secure socket layer (SSL) technology. No method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

If a password is used to protect your account and personal information, it is your responsibility to keep your password confidential.

 

Forums & Other Interactive Services

Our website may include interactive areas or services, including blogs, bulletin boards, live chat, message boards, social media, online hosting or storage services, or other areas or services in which you or third parties create, post or store any content, messages, comments, materials or other items on the site (“Interactive Areas“). We are not responsible for personal information you submit in connection with the Interactive Areas, nor are we responsible for how others might use that information, including to send you unsolicited messages. Interactive Area postings may be retained indefinitely. If at any time you would like to remove a posting, please email us at info@braveart.com.na.  Keep in mind that removal of a posting from an Interactive Area does not mean that the posting will be deleted from our systems.

 

Email Referrals

If you choose to use our email referral services to tell a friend about our products or services, we will ask you for your friend’s name and email address. We will use that information to send your friend a one-time email inviting him or her to visit the site and review the product or service you have selected. We may use a third-party provider to administer this function, but any such third party provider may only use the information submitted to facilitate this one-time email.

 

Children

We do not intend to solicit or collect personal information from anyone under the age of 18. If you are under 18, you should not use or enter information on this site, including without limitation, any Interactive Areas of the site.

 

Links

We may link to websites, including those of our third-party content providers, that have different privacy policies and practices from those disclosed here. We assume no responsibility for the policies or practices of such linked sites, and encourage you to become acquainted with them prior to use.

 

Changes to Site Terms

Braveart reserves the right to change any of the terms and conditions contained in this policy at any time and in its sole discretion. When we make changes, we will revise the “last updated” date at the top of the policy. Any changes will be effective immediately upon posting on the site. Your continued use of the site following the posting of changes will constitute your acceptance of such changes. We encourage you to review this policy whenever you visit our website.

 

Questions and Contact Information

You can contact Braveart by emailing info@braveart.com.na  or by phone at +264 (0) 61 216 366 or by postal mail at P.O Box 31606 , Windhoek, 9000, Namibia.